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The hotel industry and the hospitality sector is one of the rapidly growing businesses of all over the world.  According to statista the total retail value of the global hotel industry is set to cross USD 500 Billion in 2018.


Due to this cut-throat competition, hospitality industries are gambling and trying different technologies in their hotels to attract more customers. The recent addition of such technology is Amazon Alexa integration (The latest voice-enabled technology).  Yes! Amazon Alexa for the hotels is the new search term in the Google for the hotel owners.

If you are a hotel owner and looking forward to attracting more customers to your hotel, then this article is for you.

This article covers:

  • How Amazon Alexa can help you manage the hotel services?
  • How your guest will be benefitted by Amazon Alexa?
  • Which top hotel companies are using Amazon Alexa for the hospitality?
  • Competitors of the Amazon Alexa

Let’s cut to the chase and know how Amazon Alexa for hotels can increase the hotel business.

Offer more efficient services for Management

Amazon Alexa skills provide efficient operations and management for the staff and proffer streamlined experience to the guests.

  1. Alexa enabled devices in the hotel rooms

 Placing Amazon Alexa enabled devices in the room brings comfort to the next level.  Guest loves to operate devices automatically. By incorporating Amazon Alexa skills in the hotel room guest can control the temperature without getting out of their bed. In addition,  turning on/off the Tv, lights, and do not disturb light outside the door are the other skills that are amazing.

  1. Streamline staff communication and hotel operations

Amazon Alexa for hotels not only helps guests but also helps in efficient staff management and make operations seamless. It removes the need of that old method of clipboards. Whether it’s a room cleaning or any food order to give, Alexa is there! The Alexa integrated solution facilitates staff to complete more room service and work within less time.

Enhancing the guest experience

Amazon Alexa for hotels serves the guest by providing outstanding, streamlined and unique experience.

  1. Reception of the guests personally

In the case of not greeting properly by the hoteliers, Amazon Alexa devices (Amazon Echo, Amazon Echo dot) can personally greet and welcome guests when they enter the room.

  1. Playing Music and videos for the amusement of the guests

One of the best skills of the Amazon Alexa in the hospitality industry is its capability to entertain the guests. By commanding the Alexa, guest can play music or movie for entertainment.

  • Amazon Alexa as concierge

Guests get exhausted after the long journeys and they want seamless room allotment without any friction in the process. They don’t want to wait for accessing the concierge during the peak time. Guests will be relieved if the voice of the concierge will be brought into the room. Hotelier will be benefitted by the role-playing of the concierge by the Alexa.

Here are the popular hotels that are using Amazon Alexa for Hotels.

  • Best Western Plus Hawthorne Terrace

It is the popular Chicago hotel which is experimenting with the Amazon Alexa devices to help guests and staff. This device welcomes the guest on arrival in the room. In addition, guests can also request for the other services.

  • Marriot hotel

The world’s largest hotel chain has also implemented Alexa skills into its aloft hotels. They provide temperature control; close draped turn on/off lights, television, and other usual stuff.

  • Wynn hotel

Wynn hotel had integrated Amazon Alexa echo device into its 4748 rooms allowing its users to control the temperature, open the curtains, fire the TV, turning on the service lights and get the basic information like news and weather.

  • Pacifica

The Irvin based hotel has incorporated Alexa for hotels and used voice assistant to provide guest streamlined experience. Some of the skills are asking for the extra towel, local recommendation, information regarding hotel services.

  • Competitors of the Amazon Alexa

Another assistant like Cortana, Siri, and Google home are also making their presence in the hotels and hospitality industry. The Aloft hotel in Boston's seaport is using apple voice assistance, Siri.

 Marriot hotels along with the Amazon Alexa are assembling Siri to their hotels.

Conclusion:

To recapitulate, not only the health sector and the business sector but the hospitality industry is also Integrating Alexa skills to their hotels to give customers an amazing experience. By early deployment of the Alexa skill in the hotel, they are increasing their brand value.

Alexa for the hotels is just a starting of the evolution in the way we are interacting with the surrounding world.   Incorporating IoT and AI with the Alexa will have a prolific outcome in the businesses.  If you are a hotelier and looking forward to increasing your hotel business then you should approach for some well known Alexa skill development company that can aid you in successful integration.

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Amazon Alexa has opened a new level of opportunity for small business and enterprises.

We all have experienced the panic attacks of remembering that the coffee maker is still on, the garage door wasn’t closed and then you started to doubt whether you have closed the main door. You are far away from the home and helpless. Smart homes are breaking this cycle.

Technology is making our life very easy and convenient, with each passing day you’ll get a new invention making your life easier. Today You can manage your Motion sensors, utilities, light appliances, switches, remote, doors and windows with your voice control. Just take your phone out of your pocket and turn off the coffee maker, check the lock status of doors and turn off the lights.

We all are aware about the popularity of Alexa; amazon Alexa is redefining virtual assistance. Alexa is a cloud based voice recognition service API that has the capability to enable next generation voice enabled IoT ecosystem. The basic features of Alexa are alarms and timers, checking for weather and sports, streaming music, and answering questions by using the Bing search engine and Wikipedia.

But we humans are never satisfied with the basics, Alexa is now trained to connect to smart home devices to provide a new level of experience to the users.

According to the investment firm Mizuho, “Amazon Echo can exceed a revenue of $ 11 billion by the end of 2020.”

This is the new revolution for businesses and enterprises; today people are opting for smart homes rather than traditional products. Companies like Philips, LG, Wink, Iris and much more have already integrated Amazon Alexa Skills with their Mobile Apps and their customers are loving their innovative approach.

How does Amazon Alexa skills work?

To use Amazon Echo we need to write a script and upload it to Amazon Lambda Server.

Whenever you send a command to Alexa; a call will be sent to Alexa skills set using message queuing transportation(MQTT) protocol.

The Alexa Skills Kit (ASK) allows, IoT Full Stack Developers, Programmers, coders, Consultants to create engaging skills and reach millions of customers. ASK is a collection of tools, documentation, code samples, and self-service APIs that provides quick and convenient ways to add new skills to Alexa. ASK works with the field of field of voice design to leverage Amazon’s innovative work and knowledge. We have to write the skills that need to be implemented in ASK. These are known as intents like open, turn on, the commands we give to Alexa. And we create intents which match the commands.

With AWS Lambda, you can easily run code without managing the servers. Lambda doesn’t require administration, you can run code for virtually any type of Mobile Application or Mobile App backend service. You can set up your code to automatically trigger from other AWS services or call it directly from any web or mobile app.

Have a look at some trending Smart Home Amazon Echo devices enabled with an Alexa skills:

. Locks and home security:

ADT and Alexa have combined to protect your home in a smarter way. With Alexa, you can seamlessly arm and disarm your system, control door locks and even close your garage door. ADT is not the only company that supports Alexa, August Smart Lock and Scout Alarm are also in the competition. Although their functionalities are different, they have the same aim of home security with virtual assistance.

If you are having a home security equipment business, then you should upgrade to the latest trends before your competitor. Contact us now we will build mobile app and create new Alexa skills for your products.

2. Thermostats:

Amazon has recently upgraded its skill kit to support thermostats. You can control your home temperature just by commanding to Alexa. Companies like Ecoobee, Emerson Sensi and Nest Learning are leading in smart thermostats providers.

Honeywell is a startup that gathers the courage to step into smart thermostats by following Nest concept. And soon gained the limelight among the smart Alexa supported thermostats.

Why don’t you try for smart thermostats? Don’t worry, you don’t have to do much, We have IoT full stack Developers, who have deep understanding of make your thermostats smarter Talk to us now.

3. Lights:

Alexa doesn’t only turn on and off your home lights, it can change the color of the bulbs, adjust the brightness and much more. The trending smart product in lights in Lifx, it offers custom Alexa skills for voice activated color changes.

Do you think you can compete with companies like Philips and Lifx? Give it a try, enter into the era of voice based command for connected home devices and appliances.

Talk to our specialist and get the free quotation now Contact Us

Let’s talk about the services that are integrated with Alexa now, Alexa is supporting various interactive services for the users.

If you are thinking of a startup or you are already having a startup, then you can consider these services as an idea. Don’t worry, we will guide you whenever you need. Have a look at some interesting services of Alexa:

Spotify:

Spotify integrates with Amazon echo and allows control of your music with the voice commands. Thinking about how to play Spotify with Amazon Alexa? Just link your Spotify account to Amazon Alexa app in the settings section and then change your default music services to Spotify. That’s it you are done, all you have to do now is ask Alexa to play your songs and you will get your songs.


Spotify is the leading music provider, you can be the next. Tell us your idea and we will create one for you.

Uber:

Do you know you can ask Alexa to book a ride for you? Yes, Alexa can book your Uber ride just by voice control. Ask Alexa to book your cab, cancel your ride or how far is the cab; Alexa will have all the answers.

We have the right skill set to develop your next Uber clone app. Talk to our specialists to know more.

Domino’s

Domino’s has always been the fastest pizza chain with its online pizza trackers and ordering pizza from pizza emoji option. Ask Alexa to order your pizza and you will get your pizza delivered at your place without even touching your phone.

Do you have a food chain? Why don’t you try Alexa? Tell us your requirement and we will give you the most innovative solution.

Alexa skills are not limited to these services only; Alexa can be trained for any skill set.

SO WHAT ARE YOU WAITING FOR?

If you have any new idea that you think can integrate with Amazon Alexa to give a better experience to users then tell us. We are here for the help.

We have an expert team of fullstack developers that are well experienced in integrating Amazon Alexa with Mobile app and consumer electronics devices, services. Our developers will work extensively on your requirement to make your project innovative, and trending among your competitors. We are working on IoT solutions to enable IoT in home, schools, and office buildings.

This article was originally published here: How Amazon Alexa is Revolutionizing the Businesses and Enterprises

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This is my first post on IoT Central.  Looking forward to hearing more about IoT from the members.  

I am curious to see what people think of the MKR Labs report on how hackers can turn your Amazon Echo into a listening device.  According to the report, tt seems one of Amazon's most popular and new products is vulnerable to "a physical attack that allows an attacker to gain a root shell on the underlying Linux operating system and install malware without leaving physical evidence of tampering."  This type of malware can give hackers remote access to your Echo.  It will also give them the ability to grab customer authentication tokens and the ability to stream live microphone audio to any other remote services without altering the functionality of the device.  

Today, GearBrain did a post on this news.  I am curious to see what others think about this type of hacking and how big of an issue you think this is to Amazon and other manufacturers of voice controlled digital assistants like Echo.  

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