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Healthcare is undeniably one of the most important industries. The quality of medical treatment and patient care directly impact the quality of life. The integration of innovative technological solutions in the domain brings workflow automation, patient treatment, operation, and service improvement.

IoT plays a huge role in the healthcare. By 2020 the global IoT healthcare market is predicted to reach $163.24 billion. At the moment, 60% of healthcare providers have already adopted IoT applications and successfully use them in their work.

According to Aruba Networks research, healthcare organizations implement IoT applications mainly for patient monitoring and maintenance (73%) and remote operation and control (50%).

There is a wide range of IoT medical solutions effectively used by healthcare providers: wearables, smart pills, smart beds, biosensors, robots, glucose measurement devices, equipment monitoring devices, remote monitoring systems, RTHS (Real-time Health Systems), and more.

The connected hospital

There is a variety of IoT use cases for hospitals to integrate and make the environment totally connected. RFID and IoT-enabled devices, IoT-enabled assets and traditional IoT cross-industry applications including predictive maintenance of hospital assets, connected equipment, gathering real-time data, and tracking of healthcare devices. Going deeper there is robotics for routine tasks and complex operations.

Concerning examples, monitoring of medical equipment allows to track its “health”, predict, when some part will need replacement, alert about breaks, and automatically order repairs when required.

Beacons and motion sensors enable healthcare providers to track medical equipment, employees, and even patients in real-time, resulting in the improvement of patient care, right estimations of staff work efficiency and patient health status, and a lot more.

Speaking of connected patients, IoT technology can be successfully used for sending them automatic reminders about taking medication, health check-ups, and appointments with mobile applications. Thus, connected IoT hospitals result in more advanced data, enhanced patient treatment, cost savings, and workflow automation.

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Securing our Future Energy - with IOT

 Is our Oil Production Too Reliant on Big Data? Are “Digital Oil Fields” Vulnerable in a Big Way?

The ‘digital oil field” is growing dramatically. In 2011 the market was about 18.7 billion. By 2014 it had grown to 24.6 billion dollars and at this rate of growth it is projected to be at 33 billion by 2022.

There are myriad benefits to the digital oil fields. Speed, efficiency and lower cost are but a few. Today, control rooms, devices used to manage the production plants, refineries, pipelines and even oil producing substations as well as the wells themselves are digital. They are using high speed data links, video technology and even digitally managed drilling rigs to bring us the energy that we need.

Still further upstream, we’re seeing drilling resources, computer assisted well fracturing and preventive maintenance seen on the wells. Each of these areas has the capacity to be hacked or breached in some way and untold damage done to our energy supply as well as many other things.

According to the Journal of Petroleum Technology, the offshore oil fields can create more than ¾ of a terabyte of data every single day. Oil fields and reserves are becoming much more rare. Companies are literally scrambling in order to keep ahead of their competition.

IHS CERA says that digital oilfield implementation means that companies may achieve more than 25 percent savings in the cost of operation using digital technology and they may see about 8-10 percent higher production. As oil fields become much rarer, the production boost will make the difference between having enough energy and an energy shortage.

The National Grid and the utilities that we depend on every day are dependent on computers. It’s a given that anything that is reliant upon computers can be vulnerable to very significant threats from hackers and other nefarious creatures.

The oil and gas companies around the world are increasingly dependent on computers and that means they are a big target. The oil and gas fields today are so reliant that it’s become a source of great concern for regulatory bodies as well as those who rely heavily on the production.

Multiple attacks against oil and gas have already taken place.In July of 2014, A Russian hacker group targeted energy companies with Energetic Bear Virus. Physical systems were disabled and energy consumption monitoring took place.

Other attacks include DDoS attacks and even ransomware. ABI Research did a study that predicted that by 2018, just a year from now that attacks against the oil and gas sector will drive nearly 2 billion dollars in security spending.

What other kinds of attacks could take place using the oil and gas sector? How can we halt this and what will it take to prevent problems from taking place. It is imperative that gas and oil develop the capacity to protect against cyber attacks and to prevent major risks?

Do you believe legislating cybersecurity -forcing companies to secure their devices is the right answer or or is there a better way to accomplish that?

 

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Blockchain and IIoT

 

Blockchain and IoT both are present in the Gartner’s Hype Cycle 2017.

Clubbing Blockchain and IoT bring the Intelligent Digital Mesh

The Intelligent Digital Mesh

Gartner calls the entwining of people, devices, content, and services the intelligent digital mesh. It’s enabled by digital models, business platforms and a rich, intelligent set of services to support digital business.

Intelligent: How AI is seeping into virtually every technology and with a defined, well-scoped focus can allow more dynamic, flexible and potentially autonomous systems.

Digital: Blending the virtual and real worlds to create an immersive digitally enhanced and connected environment.

Mesh: The connections between an expanding set of people, business, devices, content and services to deliver digital outcomes [2]

 

What is Industrial IoT? 

The term industrial Internet of things (IIoT) is often encountered in the manufacturing industries, referring to the industrial subset of the IoT.

Uses cases of Industrial IoT

Industrial Internet of Things brings a lot of advantages some of them are listed below:

  • Predictive & Proactive maintenance
  • Real-Time Monitoring
  • Asset/Resource Optimization
  • Remote Diagnosis

but all these are under the security threat. Blockchain has begun to have a significant influence on the Internet of Things by enhancing security, empowering the incorporation of an increasing number of devices into the ecosystem. The enhancements in IoT device security facilitate faster adoption of this revolutionary innovation and will open up a wide range of possibilities for enterprises in the days to come.

 

Blockchain and IIoT

IIoT solutions using blockchain can be built to maintain a continuously growing list of cryptographically secured data records protected against alteration and modification. It can set up trust, accountability, and transparency while streamlining business processes.

 

1. Blockchain reducing the cost of IIoT Solution 

It is important for IoT edge devices to reduce processing overhead and eliminate the 'middle man' (IoT gateways) from the procedure. Communication, data exchanges, and device information are conducted on a peer-to-peer basis, removing any additional traditional protocol, hardware, or communication overhead costs.

 

 2. Blockchain confirm and enable the trust

Blockchain empowering Industrial IoT solution with trust. It empowers devices to engage in transactions and communications with trusted parties. While device A may not know device B, and may not believe it verifiably, a permanent record of exchanges and information from devices stored on the blockchain confirm and enable the vital trust for organizations, individuals, and devices to cooperate.

 

3. Accelerate Data Exchanges 

Blockchain eliminates the role of “ IoT gateway” or an intermediate device, which helps in improving data exchange in the process of data transfer. Peer-to-peer device based contracts and ledgers (blockchain) decrease time required to complete device information exchange and processing time.

 

4. Blockchain scaled security in  IIoT Solution 

Decentralized technologies hold great promise for a system that needs to handle storing and retrieving information of millions—if not billions—of connected devices. These future systems have to provide low latency, high throughput, querying, permissions, and decentralized control

 

 

Conclusion

Blockchain and IoT Solution in the Framework - 

Ease of Implementation and Business Impact

High Business Impact and Ease of Implementation put this in the Quick win quadrant.

For Industrial Implementation- Lot of Frameworks, options are available from Ethereum to Hyperledger. IBM Hyperledger Fabric development in the past few months is noticeable.

Ease of Blockchain Implementation is a business challenge rather than a test of technology implementation as it involves connecting multiple parties across multiple processes.  

 

 

References:

  1. https://www.gartner.com/smarterwithgartner/top-trends-in-the-gartner-hype-cycle-for-emerging-technologies-2017/
  2. https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2018/
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The past decade witnessed the emergence of two of the most significant technologies- virtual reality and Internet of Things.

Virtual reality refers to the use of technology to counterfeit an environment where the digital world seems real. It aims to place the user inside an experience, consequently enabling them to interact with the 3D worlds. On the other hand, Internet of Things is all about making real-world objects connect and manipulate in the digital world.

While both these technologies work to bring augmented ease to our lives, it's the convergence of the two that offer the most promising opportunities. Becoming quickly enmeshed in the prevailing times, the two disruptive technologies have largely revolutionized the industrial platform.

The meeting point of the two technologies boasts of immense potential. Let’s understand this with some examples.

1) Telepresence

The encroachment of telepresence depicts the colossal potential of the confluence of IoT and VR. If we talk about a typical video conference, the system includes a monitor screen, sound system, and codec. You can add additional speakers or a projector screen to improve the video conference experience. However, with telepresence, it is not the same.

With an aim to extend near lifelike audio and video quality, telepresence leverages compound multi-codec, multi-monitor, and multi-speakers. It has successfully transformed the way we can communicate with others over long distances. It offers the ability to look and move freely within a real-world environment, giving the illusion of actually being present there.

Telepresence has efficaciously eliminated the time and financial constraints related to travel. Offering all the benefits of a face-to-face interaction, it has made long-distance meetings exceedingly convenient.

2) Virtual Smart Cities

An increasing number of cities around the world are looking to become “smart” in order to improve comfort, reduce costs and consumption of resources and augment the quality of life of its citizens. Consequently, for the concept to materialize, it is significant that Internet of Things along with its accessibility to public grows. This will enable adequate accurate data to be amassed in cities for analysis and forecasting.

Moving ahead, these cities need to be integrated into a well-controlled virtual environment. This will allow an accurate analysis of the prevailing city conditions as well as help in making predictions of the impending future scenario. Thus, any kind of risk or disaster can be effectively monitored to simulate its effects.

3) Healthcare

The union of VR and IoT technologies has greatly assisted the healthcare field by bringing improved ease to patients as well as doctors. A competent example of this is robotic-assisted surgery, which has been in use for quite some time now. Also known as da Vinci Surgical System, it allows the surgeons to perform a least invasive surgery. A camera along with a few tools is inserted into the body through a relatively small opening that allows the surgeon to get a full view of the operating area without exposing the patient to the ordeal of a large incision.

The system includes a 3D HD vision system and small wristed devices that revolve and bend much better than the human hand, thus enabling improved vision, control, and accuracy.

But, this is just the beginning. It is anticipated that VR surgeries will soon control real da Vinci systems, permitting surgeons to operate on patients while sitting in their offices.

Final Thoughts

Considering the potential of the two technologies, more and more companies are investing into the development of new applications of both virtual reality and internet of things and because of that, in past several years so many IoT App development companies has been evolved in the market. In the following year, it is predicted to see a growing number of integration of smart objects within virtual simulations, for purposes such as leisure, training, or damage prevention.

 

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The Meltdown and Spectre microprocessor bugs not only compromise billions of desktops, laptops, servers, clouds, tablets and smartphones, they also put tens of billions more embedded, IoT, and control systems at risk.

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The IoT is one of those amazing bits of technology that will give us a remarkable edge. It will also cut both ways. It is automating many jobs and making them much easier to do and offering very lucrative jobs for those who are in possession of the right skill set.

Still, its unavoidable that IoT is going to kill many jobs. In manufacturing alone the IoT is going to eliminate millions of jobs as they are replaced by what machines can do.

Add to that the fact that IoT and cognitive computing combined are going to threaten many top level and very prestigious positions as our advancing computers learn how to do jobs that require thought as opposed to just mechanical tasks.

Make AI and IoT Work Harder to Your Benefit. 

The intelligent employee is going to try to find the best way to leverage the changes in AI and the rapidly growing power of IoT. Thomas Davenport, professor at Babson College recommends that employees who are concerned about losing their jobs look for ways to use the power of AI and IoT as opposed to allowing it to automate jobs alone.

Tap Into Crowd Powe . 

According to Tripp Braden who recruits for Strategic Performance Partner ” “Most businesses are built on the idea of an ideal worker being like an eagle, strong, self-motivated, and independent worker.” The typical model is becoming a lot more team powered and companies and individuals need to take advantage of that in order to future proof their jobs.

Tamara McCleary agreed with that assessment. “As we head into a new age, we are disrupting the notion of one job being completely distinct from another. IoT is also leading to shifts in collaboration between fields,” McCleary continued to state that . “It is breaking down barriers between different fields such as big data, security, energy and utilities, smart buildings, and industrial manufacturing. And for many companies, IoT is enabling a transition from product to services. This shift demands more skill versatility from workers.”

Be an Expert in Your Field and Constantly Learn.

Its not enough to become an expert, but you must also learn consistently and continue to grow in your chosen career field. If some area of that field is being automated, becoming an expert in the automation and how it can benefit your company is going to future proof your job and keep you ahead of the game.

Build Your Own Brand. 

Become what is known as a thought leader in your area. Even if you don’t know all that there is to know about Iot or AI, get great professional head shots. Build your brand on LinkedIn and also on social media such as Facebook and Twitter. If you’re visible only on LinkedIn, with just 184 million users and you are conspicuously absent on Facebook (1.5 billion users) then you’re not doing as much as you could be to build that brand and surpass the other thought leaders in your arena.

Make Smart Choices.

Whatever business you are in, make smart choices and decisions that will future proof your job. Gather as much data as you can and use it to make better business decisions that will show you up as a leader in thought and in action.

Be Creative and Be Forward Thinking.

What works today in IoT and your job isn’t going to work tomorrow. Be willing to adapt in order to overcome obstacles and problems in your job. In order to future proof your position, you’re going to have to be willing to change as rapidly and as dramatically as IoT is changing.

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The Internet of Things is now widely used in a wide array of business verticals like manufacturing, healthcare, logistics, and more. According to the latest research data, the number of IoT connected devices, which made up ~4,9 million things in 2015, reached the point of ~3,9 billion in 2016.

Concerning AR, Statista predicts at least three various scenarios of AR/VR growth, but they all forecast the economic impact amounting ~$29,5 billion in 2020. Having reached the decision of developing your own IoT or AR software, you need to get heads up about the pitfalls of starting this new business solution development.

Major AR and IoT solutions’ programming challenges.

Challenges may be divided into several categories: high-level business obstacles and application development problems along with the solution’s further maintenance and enhancement. The first group may include the following issues:

  • Unclear business benefits;
  • Insufficient funding;
  • A poor go-to-market strategy, and more;

While it’s quite clear how to avoid business-level problems, it’s also worth taking into account the challenges which arise during the software development process itself. The average IoT obstacles may include:

  • Infrastructure problems (devices, gateways, platforms);
  • Security concern;
  • Cross-platform compatibility;
  • Lack of support, and more.

AR development challenges encompass:

  • AR hardware;
  • Generated content;
  • Security issues, and more;

With reference to the latest Cisco’s survey, only 26% of IoT projects considered as successful by their developers, whereas more than 50% reach the jumping-off place at the strategy crafting stage. One of the key AR challenges is to correlate virtual data with the real environment, which can bring even a leading vendor to a screwjob. For this very reason, it’s critically important to have an idea of technology development nuances.

Nevertheless, the latest statistics on the number of the internet connected devices and the AR technology in various spheres shows that a business owner is a targeted consumer for the outputs. This gives extra room for the IoT and AR initiatives:

Statistics reveals the amount of investment made worldwide in IoT by sectors during 2015-2020.


Statistics shows AR technology’s market share by business spheres.

2 notable IoT/AR use cases

In the context of solving the task, below are the two living examples of successful solutions to take into account while initiating your own development project.

E.g.: IoT mobile app for smart buildings and yachts management:

The idea was to develop a highly customizable system allowing to manage numerous connected devices in smart buildings/yachts.

Challenge:

A necessity to run a proprietary protocol in remoteness from real devices.

Solution:

Multiple devices installed within a building/yacht were united into a single smart system. A proprietary text protocol which provided smooth communication between the user interface and the backend was applied for infrastructure visualization configuration, gateways, and IR-gateways communication. This permitted cutting down on customizing the part of UI for each client.

The developed IoT application allowed for managing a chain of devices, including surveillance cameras (change the angles, zoom in/out), lighting, media systems, smart locks, and more via an Android-based mobile app. This led to essential energy and budget economy. The product is now being enhanced by integrating more smart devices into the system. A similar solution may be implemented in any smart home, hotel, or yacht to introduce automation and analysis to the existing infrastructure.

E.g.: Equipment maintenance and service mobile app with augmented reality

The idea was to develop a mobile app compatible with numerous platforms, which would give a possibility to maintain complex industrial equipment single-handedly.

Challenge:

A necessity to ensure image recognition with absolute accuracy.

Solution:

To create a repair or service guide, a user takes a photo of the equipment as a first step. Then the image is processed by Metaio SDK, which is a basis for its further recognition by the app. The built-in image recognition helps to save on painstaking programming and therefore additional investments on the part of the user.

Afterward, each of the required equipment part scenes is supplied with a step-by-step guide by means of animated, drag-and-drop 3D objects, such as a nut, a screwdriver, etc. The system allows to include text information, as well as images and videos in the instructions. Finally, the app’s user gets the complete instructions by simply pointing the device’s camera at the equipment that needs repair. A similar solution may be applicable to any industrial enterprise, healthcare organization, or any other vertical which requires urgent fixes and updates.

The bottom line

Any AR and IoT application development challenges may be addressed with a well-thought-out plan for development, implementation, and further maintenance and enhancement. The quantity of IoT and AR applications is skyrocketing and the above examples are a living proof of the system’s effectiveness in different business spheres.

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The Human touch of IoT´s CEOs

A few days before Christmas holidays, I received an email from a customer that said “... I want to tell you that I have really appreciated your help, your professional approach and your “human touch”: they are as important as knowledge is …”.

Moved by the Christmas spirit that surround us these days, made me change my priorities of publishing the next articles and I decided to dedicate a few lines to what I consider a very important issue: What is the human touch value of the CEOs in the IoT?

I do not intend to convert this article into an analysis of the types of CEOs, or a list of the best CEOs of IoT companies (for that there will be time). 

My objective today is in making IoT´s CEOs aware, especially those of large multinationals, of their responsibility to print a human touch on their actions and decisions. Not only will the stability and quality of work of millions of people depend on them, but also the conservation of our planet in favourable conditions for future generations.

The Human touch of IoT´s CEOs to save the World

Global Warming is very real.  Even if greenhouse gas concentrations stabilized today, the planet would continue to warm by about 0.6°C over the next century because of greenhouses gases already in the atmosphere. Its effects are already so visible that no one doubts its catastrophic consequences.

We know that the IoT can help in many ways to monitor and control Global Warning, and there are many great stories of how companies are making use of IoT technology to help save water, money … and the planet. 

In  the article “3 ways businesses can use the internet of things to save the environment“, Jayraj Nair - Global Head of IoT, Vice President Wipro-, suggest  a few steps that business leaders could take to lessen the effects of these barriers and set their companies on the right path to become champions of a more sustainable and connected future.

1.       Emphasize digital citizenship and individual responsibility

2.       Share knowledge and resources across departments

3.       Collaborate to create guidelines for tech development

We should reward those IoT´s CEOs who follow the slogan “ We develop the IoT that Save the World!..

The Human touch of IoT´s CEOs to build ethic AI

When I wrote  “Internet of Things – Kings and Servants” I gave great importance to the CEOs visionaries of the companies that were destined to change the world of the 21st century. CEOs like Sundar Pichai (Google) or Satya Nadella (Microsoft) have been responsible from conceptual shift for their companies, moving from “mobile strategy” to “cloud and artificial intelligence”.

Could we avoid psychopath and sociopath robots? CEOs of the Tech Giants companies need to influence in developers of AI the human touch. We do not want to live with fear surrounding by not ethic AI machines and robots. 

IoT´s CEOs involved in Artificial Intelligence must believe that machines and robots will help us to be better people. They need to boost the challenge in our future society and make sure that their Robots and Artificial Intelligence not only pursue productivity and profit but also other values eg justice, opportunity, freedom, compassion.

The Human touch of IoT´s CEOs to ensure democracy

We cannot conceive democracy today without the free use of technology. Technology, on the other hand, that is more difficult to control by citizens. Is it possible to democratize the technology, not only the Internet of Things? Could we avoid that a handful of companies come to dominate the Technology? and therefore our Democracies.

The temptation of the power is great in the IoT´s CEOs of the companies that manipulate huge amount of data of the people, of the intelligent devices at their whim.

I thought at some point that the Countries could prevent the creation of these monsters, but their powers already transcend the States. I fear that the fight of egos, in the heights in which these CEOs live, give priority to the Highlander philosophy "Only one can be left!" And drag the dormant democracies for their technology into the vacuum of complacency.

Today more than ever, we need CEOs with a human touch that ensures the health of our democracies.

The Human touch of IoT´s CEOs to ensure equality of job opportunities

Which IoT companies have a culture that allow dissent between the CEOs and the employees? IoT´s CEOs need to understand that people are not going to do what they want them to do unless I engender equal commitment and passion on their part.

I have worked for many years in different technology companies, and I have regrettably proved that their business cultures, far from differentiating themselves, are more and more similar.

We all know cases of companies, including those of IoT, that abuse salaries of interns or inexperienced employees, but the problem of overqualification when applying to a new job is no less true. Many of us have heard numerous times: Sorry, you are overqualified. Not sure I can manage you.

I am convinced that a human touch on the part of the CEOs would help to correct these endemic problems of the current business culture. What are you waiting for?

The Human touch of CEOs to ensure a dignified life for the elderly

I was wondering a few years ago with the Smart Cities hype, How will be our life as retired workers in the Smart Cities we are building?.

In light of what I'm seeing, there are currently not many IoT´s CEOs that are worrying about the elderly. Of course, because, they consume less, they produce less, they do not understand the technology created for millennials or the digital native, the generations that is going to change the world.

Considering that all IoT´s CEOs, or at least that's what I want, will also be older people, a human touch in the investment of technology for the elderly will now make their lives more dignified in a few years.

Summary

In a time where digital premium on the physical, where business results are required not every quarter, but every day, in a time of robots, cryptocurrencies, virtual reality it is not easy to be a CEO with human touch. But to save the World, to make sure we build ethical AI, to ensure democracy in the technology, to ensure equality of job opportunities, to ensure a dignified life for the elderly, we need their human touch.

 

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With Internet of Things (IoT) progressively taking its strong hold in the industrial sector, let us find out how companies are making the most of it.  

Back in 2014, a report issued by the top management consultant company, Accenture predicted that by 2020 investment in the Industrial IoT would reach around $500 billion.  A combination of powerful data processing, cheap sensors, and machine learning has allowed the companies the leverage the Internet of Things (IoT) in industrial sector to make their industrial processes more efficient and significantly smarter than ever. 

Nowhere is IoT leveraged more so than in the rail industry, which is one of the most lucrative and profit-driven industries all over the world.  Previously rail operators would only be able to fix any problem that had visibly broken, however with the advent of IoT in industrial sector, the province of predictive maintenance has enabled operators to identify and fix any issue before services need to be stopped for the time being.  Today, it is increasingly common for all the other industries allowing companies to monitor and analyze data generated from the IoT devices, and if any changes found in data, companies can accurately predict future performance issues.  

Smarter Transportation 

It comes as no surprise that capturing, monitoring and analyzing of big data can provide industrial companies with a host of advantages. You might know that French rail provider SNCF is the biggest company that is trying to leverage big data in industrial IoT. They have started working on several projects that aim to capitalize on big data to achieve a number of things, including:  

• Predict maintenance requirements more accurately

• Integrate data from across the organization

• Improving visibility of asset health

• Reduce instances of unscheduled maintenance 

Smart Maintenance  

Smart maintenance has already shown itself in various early case studies on how to use data to make management of networks more efficient and smarter. For example, a Finnish company Sharper Shape has been using drones to map utility networks. They are leveraging big data, IoT and machine learning to identify those trees that are at high risk of falling onto the power lines. In an interview, the CEO of Finnish company Sharper Shape, Tero Heinonen said that using drones instead of humans to identify the trees that are at high risk of falling onto the power lines can cut costs by up to 30%. Moreover, drones can perform this task faster than humans.  

With the kind of predictive maintenance and monitoring programs discussed in this blog post, we can say that network faults will become a thing of the past. Don’t you think so? However, if you also want to be a part industrial IoT, learn IoT Training and Analytics online from a reputed institute. 

With Internet of Things (IoT) progressively taking its strong hold in the industrial sector, let us find out how companies are making the most of it.  

 

Back in 2014, a report issued by the top management consultant company, Accenture predicted that by 2020 investment in the Industrial IoT would reach around $500 billion.  A combination of powerful data processing, cheap sensors, and machine learning has allowed the companies the leverage the Internet of Things (IoT) in industrial sector to make their industrial processes more efficient and significantly smarter than ever.

Nowhere is IoT leveraged more so than in the rail industry, which is one of the most lucrative and profit-driven industries all over the world.  Previously rail operators would only be able to fix any problem that had visibly broken, however with the advent of IoT in industrial sector, the province of predictive maintenance has enabled operators to identify and fix any issue before services need to be stopped for the time being.  Today, it is increasingly common for all the other industries allowing companies to monitor and analyze data generated from the IoT devices, and if any changes found in data, companies can accurately predict future performance issues.  

Smarter Transportation

It comes as no surprise that capturing, monitoring and analyzing of big data can provide industrial companies with a host of advantages. You might know that French rail provider SNCF is the biggest company that is trying to leverage big data in industrial IoT. They have started working on several projects that aim to capitalize on big data to achieve a number of things, including:  

·         Predict maintenance requirements more accurately

·         Integrate data from across the organization

·         Improving visibility of asset health

·         Reduce instances of unscheduled maintenance

Smart Maintenance  

 

Smart maintenance has already shown itself in various early case studies on how to use data to make management of networks more efficient and smarter. For example, a Finnish company Sharper Shape has been using drones to map utility networks. They are leveraging big data, IoT and machine learning to identify those trees that are at high risk of falling onto the power lines. In an interview, the CEO of Finnish company Sharper Shape, Tero Heinonen said that using drones instead of humans to identify the trees that are at high risk of falling onto the power lines can cut costs by up to 30%. Moreover, drones can perform this task faster than humans.  

 

With the kind of predictive maintenance and monitoring programs discussed in this blog post, we can say that network faults will become a thing of the past. Don’t you think so? However, if you also want to be a part industrial IoT, learn IoT Training and Analytics online from a reputed institute. 

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It’s no secret that data breaches are on the rise. In fact, there have been more data breaches than ever before. Medical data breaches are proven to cost more than any other type of breach, costing about 400 dollars per record.

Data breaches are rising dramatically putting them on the agenda for most C-suite and corporate boards. Customer information is being lost, trade secrets are being sold and confidential assets being breached can significantly lower customer loyalty and trust as well as definitely lower the reputation of those companies which were breached. They can also give the competition a significant advantage.

These aren’t the only things that companies have at stake. The many different types of cyber-security risks make cyber-security a vastly complicated problem. In fact attempting to protect the many different frameworks and CMS and private networks is fraught with other complications to layer on top of the complexities.

Today, governments are seeking ways to stem the tide of breaches and break-ins by creating new legislation that provides for specific levels of security and best practices for companies.

This tidal wave of governments and new cybersecurity regs and recommendations make additional problems in and of themselves. The United States government alone has proposed more than 200 bills (actually 240 at last count.) This includes legislative proposals for ways to deal with cyber-security. This number of mandates and proposals have taken place in just the past three years alone and the number continues to rise.

The proposals fall into a wide range of categories. In some cases the proposals are that companies implement direct requirements for protection. One example of this is that companies in the critical infrastructure arena are going to be facing requirements for security in the US and in the UK and EU as well. They will have specific requirements for risk assessment, control and for personnel training. The question is how can a country legislate a level of security when that level cannot be guaranteed by any company. There are even “trade secret” protection laws in the works that require companies to take “reasonable steps” in order to keep information about the programs and devices safe from cyber threats—though what those steps are is another unknown.

In addition to legislating the devices and services that are being legislated, share holders are becoming more demanding that companies safeguard medical and technical information. That means that securities laws as they relate to new IoT devices and services are also being legislated. In the United States, some measure of shareholder litigation as well as SEC proposals and enforcement are already launched and seeing some effect.

With all of the changes and the advances in technology, it’s no surprise that legislation will follow. Is your company ready for the changes that are being made in IoT and internet services?

According to Brink News, “The rising tide of cybersecurity regulation and recommendations complicates the landscape for companies.”

The National Institute of Standards or NIST, offers one of the most comprehensive tools for managing the risks involved in information security. Even the federal government agencies of the US are embracing it wholeheartedly. In a survey undertaken by Dell, more than 80 percent of professionals in the security arena are using the NIST framework for improving their own security, which makes it a great place to start for companies which are trying to come into line and ensure their compliance to the expected new regulations.

According to the experts, the NIST method and framework may well be the guideline that the courts and legislators will use to determine whether companies in the IoT and IT business are doing their best to secure devices and provide for data security.

There are other standards that are entering into play such as the ISO 27001 which is being used by many companies. The standard is different structurally than the NIST Framework though NIST makes reference to the ISO requirements in their own framework.

What is your company doing to secure their data and IoT devices? How are you set up to come into line with the regulations and legislation that is sure to be just around the corner?

Every company should be taking steps now to implement some type of protection to meet the ever changing threats as well as the ever changing cyber-security regulations.

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Once a shepherd had two horses. One was strong and fast, another one was slow and weak. The shepherd instead of looking after the weak one and trying to make him fit, he preferred riding the healthy one and taking him almost everywhere. He also fed him better which in long-term led the healthy horse to become heavy and feel lethargic all the time. Later the healthy one became sick and the shepherd then instead of having healthy horse has to deal with two sick and weak horses.

What does this story have to do with digitalization? Well, this is our approach to the whole idea of digitalization and its implementation worldwide. Instead of investing time and resources and bringing the idea of digitalization to the underdeveloped nation or the “weak horse”, we are feeding the already “healthy horse” or the developed nation with fascinating ideas and projects which might result into sickness in the long term. The early symptoms of this sickness can already be witnessed. A World Economic Forum (ref:weforum.org) report says that labour markets will witness a net loss of over 5 million jobs in 15 major developed and emerging economies. Is this in line with the idea of digitalization? 

The World witnessed more than 4.000 ransomware attacks per day in 2016 (ref:Justice.gov) which approx. 300% more than that in 2015. This since we made the whole IT infrastructure more vulnerable to such attacks by simply connecting every electronic device to the internet. Are we just simply neglecting the side effects of digitalization? 

Being not able to read your power meter values on your smartphone is not a problem as compared to not having access to water and electricity due to scarcity. Being not able to sit in a self-driven car is not a problem as compared to be stuck in traffic jam in peak summer for hours and breathing exhaust gases all the time. These are some of the typical problems of the underdeveloped or developing nations. The question which the Gurus of digitalization should address is that if the idea of digitalization/IoT for industry/IT giants are about to create business and thus pushing up the turn over, then why not boosting digitalization across such nations by diverting the resources there. This is far better than making own factories intelligent and then laying down hundreds or thousands of hardworking and loyal employees.  

Here are some of the typical problems of the under-developed or emerging nations, the answer to which could be well-implemented digitalization. 

Corruption: According to an IMF report more than $ 1 trillion dollars is paid in bribes each year around the world with underdeveloped and developing countries topping the list of being the most corrupt nations. People in these nations pay up to 13 percent of their income to bribes which later discourages them from services made available by the government. Corruption is the root cause of crime in many countries and acts like a fuel to poverty and social inequality. Institutes worldwide are trying their best to strictly monitor and thus eliminate corruption worldwide, unfortunately without much success until now. This, however, might change in future. Experts nowadays are betting on the invention of blockchain to fight corruption. The blockchain is a centralized technology which offers full transaction transparency, thus providing no room for fraud or capital manipulation. Blockchain implementation, however, demands a solid digital infrastructure which in my opinion is an area where IT communication network provider should look into.

Image courtesy: Wikicommons

 

Commodity wastage or theft: Water and electricity to two important needs of every society. Their scarcity or theft leads to a major human rights problem. The figures about water scarcity worldwide are very alarming with some 780 million (ref: Water.org) people having no access to clean and safe water. One of the major reason for water scarcity is wastage or theft in emerging/underdeveloped nations. The electricity theft worldwide touched $89 billion (ref: Northeast Group LLC) annually in 2015 with India, Brazil and Russia being the top 3 nations with highest losses. With an introduction of smart water and electric meters along with in-built sensors, certain startups are trying to monitor the overall water and electricity supply and consumption. Based on which a customer profile can be generated so that any irregularities can be immediately reputed to the consumer as well as the respective authorities. This again needs support from government and the industry without which it will take ages to tackle the mentioned problem.

Image courtesy: Wikicommons

 

Landfills: Seems like the never-ending problem of nations with poor or insufficient infrastructure People in some of these nations spend their lives in an area surrounded by a heap of waste or landfills. This is there exist no proper waste management plan due to lack of manpower or resources. This bottleneck can, however, be eliminated by daily tracking and monitoring of location (webcams) with landfills and adjusting the waste management plan accordingly. Here, for instance, the resources can be diverted to a location with a frequent buildup of waste. This, however, demands a strong digital infrastructure which can only be established if government and industry work together.

 Image courtesy: Wikicommons

Street crimes are on the rise in nations with higher social inequality. Authorities in these nations feel helpless due to the degree and frequency of crime happening every day versus the available manpower. Interestingly, the biggest problem is that many of these crimes go unreported since people in these nations have lost their faith in government/authorities/police. The legal structure in these countries needs a face-lift which can be achieved by digitalization the complete process of monitoring, documenting of crime and its prosecution. The street light camera or public surveillance camera project in the US is a good example of crime monitoring here. The public surveillance camera installed in Baltimore and Chicago (ref: Urban.org) region not only resulted in reduced crime but also proven to be cost-effective than the conventional way. A cloud-based complain lodging system can be established allowing the verified victim to lodge complain straight via smartphone. A digital platform managing all these complains based on degree or severity of the crime as well as the date of occurrence can be created.

Healthcare: Proper healthcare is still considered as a luxury in many of underdeveloped/developing nations. Approximately 80 percent (ref: facts and details.com) of people in these nations rely on public hospitals for treatment. These hospitals are often running over-capacity and are ill-equipped.  A healthcare digital platform which integrates the existing database of all the hospitals in the region along with a list of their respective treatment capabilities, services could ensure the even distribution of patient load in these hospitals. Thus allowing treatment to each and very needy individual without any delay. Access to a healthcare App coupled with the platform can allow the patient to see which hospital nearby has an available bed and a doctor and can provide him/her with an option of online booking. 

Uncontrolled traffic: Interestingly an ongoing problem of developing countries. With four-wheeler getting cheaper and infrastructure narrower day by day, the traffic condition in these countries is on the verge of a breakdown. Traffic jams and road accidents are on increase with pollution level due to an increased number of vehicles on road, reaching new peaks. Equipping traffic lights with infrared sensors or webcams can help the authorities to divert the traffic in case of traffic congestion. Moreover, long-term monitoring (analytics) can be beneficial in planning infrastructural change, road buildups in regions where traffic jams are frequent. Car sharing/renting/hiring apps should be promoted. By combing the complete transportation system along with consumer profile, one can monitor the user segment preferring public transportation over own. This segment can then be rewarded in form of discounted bus/train/metro tickets or by means of an annual grant.

Image courtesy: Wikicommons

The list of problems of these nations is long but properly implemented digitalization along with the synergy between government and industry could be the answer to all of these problems. We should not repeat the mistake of the shepherd and should help the weak horse to be as fit as the healthy horse. Only this way we can achieve social and economic balance across the world. 

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What if a modern office could live on its own? What if it became an ecosystem that could function clearly, without any extra controls, providing all that is needed to support work activities? Sounds too perfect, doesn’t it? However, here we are going to consider the office of the future and focus attention on crucial issues that the IoT office is able to solve.

A Few Words about Smart Office Forecast

According to MarketsandMarkets research, smart offices will be a driver of tangible growth. The current smart office market is valued at USD 22.21 bln, with this expected to reach USD 46.11 bln by 2023. This means there will be a strong demand for IoT programmers in this area.

The Internet of Things is gradually immersing all spheres of life. Smart cities, Smart homes, Smart vehicles – it is reaching almost every system in which we need to control components remotely and/or implement their interaction. The Smart office is no exception. While we can currently see a bold border between these various just-emerging technologies, in the future the border is likely to disappear and several related smart areas will merge in a whole global IoT concept combining all existing similar systems – smart cars, smart homes, smart buildings, smart offices, smart infrastructure, smart cities... In other words, when speaking about the direction of IoT in one area, we touch on other areas because all of these mutually link to each other. The result is a common impact. A Smart lock is adopted by Smart buildings in Smart cities. A Smart car merges with a Smart home at the technological level.

Having said and recognized this, what however will the Smart office look like?

The smart corporate reality already exists, and advanced tech-savvy owners have endorsed the idea of intelligent digital workplaces responsive to the needs of the staff. Currently though the technology is still driven by human capabilities and market demand – it may take up to 20 years for the Smart office to have evolved and deployed enough to be a common illustration of the ideal future work space.

The Internet of Me, or IoT in HR

A human in the context of the system – a player in the context of the team. The Smart office concept can be considered in terms of it being an item in a community involved in a closed system that is designed to provide what is needed for efficient work. We can start treating the IoT system through ‘The Internet of Me’ approach.

Popular HR editor Steve Boese has discussed his vision of HR innovations. In his opinion, the Internet of Me takes the IoT concept a step further by integrating increasingly personalized products and services into corporate culture. Thus, in the same manner that a group of people begins from a single person, such a personalized approach will find the best way to create an efficient management system. If we keep track of following issues that Smart office technology resolves, we’ll see that each issue is a problem for every employee, and we therefore see that the main mission of the IoT office is to help the employee to do their work smoothly, to easily incorporate separate employees into a solid team, and to take control of and facilitate working and personal needs in the office.

What challenges will Smart office solve?

Speaking generally, IoT allows us to automate all office activities, including parts of the workflow to deliver more efficient work results and the work environment to form the conditions and the highly-equipped workspace where an employee has all they need at hand. Any network system consisting of some items integrated as with each other or directly with processing equipment can be considered as a future IoT system. So, we need to manage this network of objects to:

  • reduce the time we spend for fulfilling any tasks;
  • evenly spread actions and tasks to avoid over- and underloading;
  • reasonably spend energy resources to reduce financial ones;
  • automate all the things to simplify system management.

IoT office solutions can serve employees as well as employers. In the Smart office context, implementation of IoT technologies can not only speed-up workflows but cover the most topical business issues. Let’s consider them.

1. An intelligent environment to make convenient conditions for work

The Smart environment provides the capabilities of a smart building. For example, the organization of an office can include automation of electric lighting and work equipment, an intelligent security system (biometric and remotely-controlled locks), smart counters to collect statistics on electricity consumption, office microclimate specifications and differences, checking of the water supply, ensuring sufficient household and office supplies, and smart support for staff requests.

When an employee enters the room, sensors identify the visitor via motion sensors or other access controllers and send signals to the lighting system and all equipment inside the room to be switched on. Lighting, computers, conditioners, air-humidifiers all start working at levels pre-set for the employee’s comfort.

On one hand, the Internet of Me works because all the conditions are changed to be favorable for the employee. From the business perspective, the intelligent environment is beneficial for employers because its usage considerably reduces office maintenance and ongoing costs.

Challenges:

  • monitoring humidity, temperature, air quality, illuminance;
  • maintaining comfortable office environment;
  • sensor monitoring and automatic device control;
  • lighting failure analysis and replacement notification;
  • roller blinds control;
  • blocking standby power (reduction of power consumption).

To provide such operations, the room is equipped with sensors that detect the environmental status and devices such as air-cleaners, air-conditioners, humidifiers, lighting wall switchers, and smart plugs, which execute programmed commands according to various scenarios:

  • turn on the office lighting based on information regarding the beginning of working hours and motion detector readings; 
  • gathering the temperature and humidity information in the office;
  • when the temperature is high, air-conditioners are automatically turned on;
  • when humidity is low, humidifiers are automatically turned on;
  • when equipment is turned off, smart plugs are also turned off to block standby power;
  • when the lighting in the office fails, the IoT system sends the administrator information about failure and turns on lighting from an extra generator if this is provided (in the case of a power cut).

2. Smart reception service to automate meeting visitors

The smart reception desk helps to unite in-house office life with some activities from outside. If we recently had a receptionist who met visitors, in case of automated reception service, it could work in the following way – a customer uses the wallpad to call the necessary employee, and the IP camera sends the employee a notification and a recorded image of the person waiting for him.

Challenges:

  • easy calling service and searching for an employee;
  • notification of customer visit to employee’s smartphone;
  • customer identification through the camera image.

3. Smart meeting rooms

This works well in big companies of 200 persons and over. In this case, visiting a colleague can be difficult – finding a mutually convenient time and place, for example. However, the inner smart meeting system organizes all arrangements and discussions to avoid over-loading them when things are busy or under-loading when things are calm.

The smart meeting system can have several connected devices and software to provide all opportunities. Firstly, it is a web or mobile service to enable preparations for the upcoming meetings, and secondly, it is a service for remote control of devices. For example, you can customize your presentation remotely through a projector in advance, and coming to the smart meeting room, you can control the whole demonstration through your smartphone.

We should also mention that using AR and VR technologies at the junction of the IoT office can massively expand the opportunities for remote meetings – especially when thinking about very long distances.

Challenges:

  • automated convenient booking system for meeting rooms;
  • email request to attend a meeting;
  • push notifications of meeting attendance; 
  • distribution an email of meeting minute;
  • auto mode function (presentation start, complete);
  • broadcasting to employees’ smartphones and possibility to join the meeting online.

4. Smart security zone

Security inside the office can also be smart. It’s not just the outside wall that needs to be secure for many offices. The system is outfitted with door sensors, IP cameras, motion sensors, smart alarm integrators and others, providing fully-automated control of every action in the office during the day, when staff are working inside, and at night, when all people have left the office. We can treat security in general, but overall it means more ways of control, enabling control over employees’ actions to avoid information leakage and intervention against insiders. A separate direction is the use of smart locks, smart cameras, smart tracking software, etc.

Challenges:

  • intrusion detection and notification;
  • real-time camera images;
  • video recording;
  • smart locks status and remote control.

5. Smart space management service

Speaking about smart office opportunities, we shouldn’t forget about the personal necessities for employees. One example concerns the automation of restrooms and kitchens. The employee can use connected devices when – for example – going to get a coffee and relax in the lounge zone: the system will tell him before he goes there how many people are there and whether the zone has free spaces for him.

Challenges:

  • occupancy checking using Smartphone;
  • real-time update of occupancy information.

To sum up the smart office opportunity, we see that there are many corporate scenarios where IoT can make a difference to the enabling of business activities, rather than spending resources on redundant actions. This is the main idea of IoT development as a whole: the technology helps to make a system efficient, reducing all expenditure and increasing its potential.

Photo Credit: Tayloright

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Amid today’s digital era, many travel companies are still living in the “analog” world of developing relationships with customers. The “mass production-mass market” mindset that emerged out of industrial revolution has unfortunately survived through the advent and maturity of the World Wide Web.

Mass market mentality combined with lack of a data strategy heavily emphasizes products and services, putting the customer last. Most companies don’t go beyond mass communication with consumers, which results in one-way conversations.

Today’s customer is well-informed, leveraging social media to learn more about the product, seek recommendations/opinions, and provide product feedback. If companies have not leveraged data or digital capabilities to re-imagine the purchase path and inspire customers to buy their product or service, they are well behind the curve. PepsiCo is one company that has been successful in rethinking the role of the customer in a brand. LAY’S s “Do us a Flavor” campaign resulted in customers creating and voting for new flavors.

We are seeing a changing mindset in the travel and transportation industry. Uber and Airbnb are disrupting business models through customer-centric design, shared economy, and simplicity. To improve based on customer feedback, Airbnb's CEO used Twitter to ask users for product feedback.

Thanks to IoT, digital cloud technologies, and the declining cost of storage, data is collected from everywhere – internal systems, transactional systems, external (social media) sources, and devices.

However, in many cases we are seeing that data is not leveraged for better customization:

  • Data is not consolidated and lives in silos.
  • Only “structured” data is looked at.

Customers are to provide more personalization – offering the right product at the right time in the right situation. Customers expect the level of personalization provided by Netflix and Amazon in almost every only interaction, regardless of whether the company is in the retail, entertainment, or travel industry. When they experience features, such as a recommendation engine, they get to what they need faster and company revenues increase in turn.

If you notice one thing that’s common between an Uber, Airbnb, or Amazon for that matter, it is the platform. Platforms are becoming the core of the digital economy, and they enable enterprises to provide curated personalized experiences for their customers.

Every large enterprise is building a platform (Enterprise API) to encapsulate core business logic that can be served to upstream channels like mobile, websites, call center, and kiosks. These APIs get opened for external business consumption to build new business models and partnerships. Using Data Lake technology, these enterprises are able to build a data management platform that can aggregate, build, and enrich customer/consumer data. By applying big data technologies, machine learning, and advanced analytics, enterprises can build a 360-degree view of the customer.

This results in a customer-centric strategy. Customers expect to be put first and are demanding from travel companies. If they perceive that their airline or hotel chain of choice is behind the curve in personalization, they just might take their loyalty elsewhere. The cost of acquiring a new customer is at least four times more than keeping an existing customer. This, combined with the increase in revenue from up-selling and cross-selling that personalization provides, should put technology initiatives that increase personalization at the top of the list for any travel company.

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IoT Minute Episode 62: The Collaborative Edge

When retail machines talk to each other directly or collaborate through edge gateways, customers are more likely to find what they're looking for. Why lose a sale due to a lack of inventory when a customer can be redirected to a nearby location where their product preferences can be met.

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2018 Analyst IIoT Predictions

Each year we like to go inside FreeWave and ask our team what the Industrial IoT forecast looks like for the upcoming year. Throughout 2017 we were hard at work developing some of our industry-leading Edge intelligence and industrial Wi-Fi products, so this year, instead of looking inward, we decided to take a peek around the world at 2018 IIoT predictions from some of the leading experts.

Network World

Based off a Forrester report, three immediate trends spring to the forefront: specialization, security, and Edge infrastructure. Taking a bird’s eye view, as the market proliferates, many Industrial IoT providers will no longer need to be a one-size-fits-all solution, instead being able to double down on proprietary technology that has a highly specific and specialized purpose. Edge Infrastructure, already one of the hottest sectors of IoT, will possibly determine the future of big data and predictive analytics, in turn driving machine learning and beyond. And then, of course, there is the security element.

As the domains of Operational Technology (OT) and Information Technology (IT) converge, the traditionally more vulnerable standards and practices of OT will take on more of an IT flavor, incorporating more hardened cybersecurity elements as IT managers (with security ALWAYS on their minds) take on more prominent roles in industrial operations and implement the next generation of IoT-ready devices and systems.

IDC

In early November, IDC put together a list of 10 predictions for IIoT covering myriad facets of the industry, including:

  • As much as a 25 percent increase in security spending
  • 10 percent growth in IoT sensors on Blockchain distributed ledgers
  • In three years more than $1 trillion of enterprise IoT project investments will be built on net new technology spending

These are interesting predictions and fall in line with the general trend of the industry over the last five years. But there was one prediction that caught our eye:

  • “By 2020, IT spend on Edge Infrastructure will reach up to 18 percent of the total spend on IoT Infrastructure, driven by deployments of converged IT/OT systems that reduce the time to value of data collected from their connected devices.”

Essentially, IDC is predicting that in two years Edge intelligence will use nearly 20 percent of the industry’s total IoT spend. This Edge intelligence will be driven by IT/OT convergence that enables faster data transmission via Fog Computing, enabling predictive analytics and real-time data monitoring. This is a significant note, as many companies are focused almost exclusively on figuring out how to transmit data from the Edge in usable packets.

Maciej Kranz, vice president of strategic innovation at Cisco

Kranz wrote the book on IoT (literally, check it out: Building the Internet of Things), and he tends to view it from more of a business standpoint. However, as more companies attempt to jump into the IoT fray, taking a strong – and long – business perspective could be the difference between success and failure.

In his ten predictions, Kranz finds similar footing with many analysts and thought leaders (paraphrasing):

  • IoT will become the key security domain as organizations ‘finally begin to take IoT security seriously.’
  • IoT will revolutionize data analytics as technology shifts to dynamic or real-time analytics and streaming data using AI and machine learning
  • The focus of IoT will move from driving efficiency to creating new business value as companies use IoT to create new value propositions: in manufacturing mass customization, and more mass personalization.

To us, however, the most interesting prediction offered up by Kranz has to do with standardization:

  • “We will see an industry-wide, accelerated move to open standards, open architectures and interoperability.”

At FreeWave, we have been huge proponents of opening up architectures to make the creation of IIoT software applications easier and more accessible to critical industries. Currently, many IIoT software needs require sophisticated and complex development chops. But, with the rise of NODE Red – and with the growth of language agnostic hardware – development and interoperability opportunities are opening up for everyone.

2018 could be a watershed year for the Industrial IoT. We highlighted three analyst and thought leader predictions here, but many carried the same tenor: security, analytics and proliferation will drive the growth of the industry over the next few years.

We’d love to hear from the community as well: what predictions do you have for IIoT in 2018?

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(Dashboards can be viewed here.)

Insurance companies that find a partner, which analyzes, understands, and helps them to take advantage of IoT-based technologies, can reduce costs, paving the way for lower premiums and increased customer loyalty.

Many types of insurers record an unnecessary number of claims. By adding IoT sensors, real-time data can be attained and custom alerting can be configured to prevent claims from occurring. In addition, robust predictive models on historical sensor data can predict claims based on geography, even by a customer.

Let’s look at a situation where a company contracts out a service provider to monitor and maintain the health of four cold storage warehouses in South Florida. Each warehouse has many refrigerated rooms storing food, and each room is equipped with three sensors: one temperature, one humidity, and one open/closed sensor for the entry door.

By employing an app to use WebSockets, monitoring can be performed through dashboards, where individual data elements are refreshed without requiring any user interaction. Think of this view as a live status screen in the service provider’s operations center.

The system includes dashboards to monitor, alert, and proactively prevent claims. The warehouses and cold storage rooms dashboard provides a status summary for each room including how recently the sensors last updated. Room sensor data shows the graphical views of current and historical sensor data. Dials show some predefined thresholds for green, orange, and red alerts along with the current value. Then, line graphs show trends over the past few minutes, hours, and days.

IoT sensors catch anomalies and prevent claims before they happen. Because the refrigerated units are storing food, there are multiple scenarios that might result in a food spoilage claim. One might be if the temperature in the room crosses the threshold into orange alert and remains there for more than two hours. Another might be if the temperature ever crosses the threshold into red.

Alert notifications can be configured so that the policyholder gets notified via push notification, SMS and/or email when the temperature crosses the threshold into orange. Perhaps the door was left open, which can likely be resolved. However, if the temperature remains orange for more than 15 minutes, a message or work order is pushed to the service provider queue, which dispatches someone to investigate and proactively resolve the issue.

In addition, the system includes dashboards that insurance companies can leverage to generate business value. These predictive scenario dashboards slice the sensor data in various ways.

The manufacturer performance screen helps insurance companies determine the most effective sensor manufacturer, saving time and money from defective sensors. Another dashboard helps identify events and incidents, such as anomalies between the two sensors.

Another screen shows customer segmentation by sensor data. This helps insurance companies enable premium discounts based on lower claim probability. The historical loss ratio and claims analysis dashboard provides loss ratio by location and number of claims by location.

Additionally, claim prediction insights are provided. Using historical data, predictive models are created to predict the number of claims, total amount of those predicted claims, and number of claims avoided.

By incorporating IoT sensors into a telematics solution, policyholders can catch anomalies and proactively prevent claims. Insurance companies can leverage predictive scenario dashboards and predictive models to avoid claims, reduce costs, lower premiums, and therefore increase customer loyalty.

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In the same way Uber matches the drivers of cars with people who need a ride, smart connected products can be matched with people looking for those products. Mashing-up products, proximity, preferences and people can lead to sales.

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