Digital Transformation is here and that means everyone—IT and non-IT alike—must embrace the disruptions. Automation and modernization is a bandwagon and just letting it pass by is missing a great business opportunity.
Digital Transformation means a wave of technology disruptions taking over vertical and horizontal industries. Disruptive technologies are considered to challenge the status quo and beat the conventional all for the sake of better business efficiency, credibility, sustainability and most importantly, higher chances at succeeding in an ever progressing era where information technology has become Midas—everything it touches turns into gold.
Digital Transformation for the most part promises to make data driven business decisions more accurate, predictive, and extremely reliable compared to traditional tools and processes. This phenomenon in the IT landscape pushes business processes to deliver results at an impressive speed and become more efficient and unified. With the right tools and solutions, and with the proper migration, design, and implementation, Digital Transformation can lead an enterprise towards success.
It is no wonder that most organizations, startups, and high-performing enterprises are taking firmer steps in treading the path towards this phenomenon in high technology. And who wouldn’t take this leap? Apart from providing more informed decisions that aim to get valuable and productive outcomes, Digital Transformation also enables sustainability and agility in most business aspects. It positively affects key areas including customer engagement, finance, unified communications and collaboration, networking, and many others.
The disruptions in IT is not an unknown domain to a good number of people. In the recent Accenture Technology Vision 2016 Survey, it was revealed that there are 58% who say that the pace of technology will change in their industry rapidly. This says a lot about proving that the Digital Transformation is not anymore a mere setting for sci-fi or IT fiction films but is the present reality.
Digital Transformation calls for everyone to beef up IT know how
As back office processes gradually but surely begin to become automated, other roles in an organization such as recruiters, finance officers, and human resources managers are highly encouraged (if not compelled) to add in their skillset some IT know-how. Apparently, in this age of automation, setting up and doing some minor software troubleshooting is no longer the sole responsibility of an IT officer. Though it may not be required for a non-IT professional to have some IT skills among their competencies, it surely is a great advantage to be knowledgeable and capable in IT.
A great example is the demand on expanding the role of a chief finance officer. In an article titled Great Expectations: How the CFO’s Role is Growing, authored by the General Manager for Enterprise Resource Planning (ERP) of Oracle ANZ Thomas Fikentscher, it was revealed that there has become a need for the chief financial officer’s (CFO’s) role to expand and this particularly means that they need to gain some IT capabilities. This is due to the uptake of data analytics in making the processes of finance more efficient and reliable by enhancing it with improved forecasting and decision making.
Meanwhile, the emergence of HCM software and tools also proves that there is a demand from non-ITs to gain skills on automated processes and data analytics. In an annual study titled Sierra-Cedar 2014–2015 HR Systems Survey White Paper, 17th Annual Edition, it was revealed that the adoption of cloud-based SaaS Human Capital Management (HCM) is expected to rise to 58%.
As most non-IT members of an enterprise are encouraged to become adept in various areas of IT concerns, IT professionals become even more vital in many key areas in a company and must always sharpen their skillset themselves. These individuals are not only responsible in making sure that IT tools are working and rolled out. Most importantly, IT decision-makers and leaders are expected to spark knowledge on the latest business software advancements and guide the teams in embracing the disruptions in technology.
Accenture Technology Vision 2016 also confirms such trend when it revealed that 37% of the business and IT executives surveyed reported that “the need to train workforce is significantly more important today compared to three years ago.”
The exceptional talent and brains of IT professionals are much sought-after now than ever as their role becomes challenging in this day and age where office mobility, online banking, business process management tools, and the Internet of Things are further becoming everyday essentials. Due to automation and massive connectivity, much focus and attention are placed upon IT security, applications development, servers, and data center housekeeping (virtually or physically).
The reality that must be embraced now, however, is that IT knowledge and skills even to non-IT pros are highly beneficial in a thriving and progressing enterprise. This will be true as long as companies are becoming more open to modernizing their offices and are willing to cope with the impressive disruptions in information technology.
As long as Digital Transformation is dominating in vertical and horizontal industries, non-IT roles in a company will also have to add some IT professional skills in their competencies.